As we wrap up Crane & Kind and close the shop we are offering large discounts and have very limited time - as such ALL SALES ARE FINAL and we are unable to offer any refunds or discounts unless faulty.

 

What it I received a faulty or damaged item(s)? 

We hope this never happens as we carefully check all our products before they are posted. If you receive a faulty or damaged item(s) please send us an email at thedesk@craneandkind.com

Can I return a gift?

If the item was sent as a gift when purchased and shipped directly to you, please follow the steps of our return policy. We are happy to offer you an exchange, you will receive a gift credit for the value of the item(s) only, once we have received the returned item(s) in original condition.

If you have any queries please email us at thedesk@craneandkind.com

We hope this helps! We want you to have the best experience possible so if ever in doubt please send us an email and we will see what we can do.